We respect your right to privacy, and this policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.
Elements of personal information - We may collect the following types of personal information from you:
Name
Phone number
Email address
Information about the digital products you have ordered
Information from enquiries you have made
Communications between us
How we collect your personal information - Your personal information is obtained for the reasons mentioned above through various forms on our website as well as any email correspondence we conduct based on your queries/clarifications. We do not have any other means to collect your information either organically or inorganically.
Use of your personal information - We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
At the outset, we are not in the business of selling personal and private data to any third party. Whatever information we retain about you is strictly for internal purposes and for the reasons mentioned above. In exceptional circumstances, we might be required to furnish personal information due to any compliance or legal incident. In such cases, depending on the nature of inquiry, we might not be able to alert you of the information sharing to any legal/regulatory authority.
Security of your personal information - We take reasonable steps to protect your personal information. However, we are not liable for any security breach beyond our reasonable protection and attack on our web infrastructure which we are unable to thwart. However, in all circumstances, we shall ensure to have the best possible security for your personal data stored with us.
Access to your personal information - As we do not have any personal information segment, accessible through a unique login, it is not possible for you to edit your information, unless you provide us with the details on our feedback form. We, at present, do not retain any account-based personal information.
Complaints about privacy - If you have any complaints about our privacy practices, please feel free to contact us with details of your complaints. We take complaints very seriously and will respond shortly after receiving notice of your complaint, indicating any appropriate action, if and where required, to address your complaints.
Changes to Policies - Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.
When you visit our website - When you come on to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our service. More information regarding the use of the Website can be found in our Terms of Use.